Liquid African Black Soap

Ingredients: Purified water, potassium hydroxide, glycerine, shea butter, coconut oil, olive oil, oleic acid.

 

8oz bottle 

Shipping Policy Our shipping days are Tuesday and Wednesday of each week. We attempt to have packages shipped out within 5-7 business days. Shipping may be prolonged due to holidays and promotions. Please allow us an additional 3-5 business days during those times. We ship our packages through USPS and UPS and on rare occasions there will be slow delivery. We do not offer refunds for delayed packages, although we can offer future discounts for the inconvenience. We purchase insurance and confirmation shipping on ALL packages. If a package appears to be lost in the mail according to the USPS/UPS, you have to wait 15 days from the day of purchase before a claim can be filed. Either the person who sent the mail piece or the person who received it may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period (15 days after the date of purchase) and include proof of insurance, value, and damage. To fastest and easiest to file a claim is to file online. Summer Time Shipping Policy Please be mindful when ordering body butters during the summer months (June-September) that we do not offer refunds for butters that are melted when you receive them. All of our butters are of a whipped texture and we do not use any emulsifying agents or beeswax to harden them. Please have your packages shipped to a place where you know they will be retrieved immediately. If you experience some melting please place your product in the refrigerator so it is able to solidify. What We Do To Prevent Melting We will do everything on our end to try to ensure that you will receive your product in its whipped state. We freeze the butters the night before shipping and wrap them in bubble wrap before placing them inside a padded envelope. It is of most importance that you ensure that your package will not be sitting in a mailbox majority of the day.